Dwelling Architecture Group's Privacy Policy

Information We Collect

We may collect personal information from you when you:

• Fill out a contact or enquiry form
• Subscribe to our newsletter or updates
• Purchase or request a Nyumbani house plan
• Engage our services or request a quotation

Information we may collect includes:

• Name
• Email address
• Phone number
• Project location or site details
• Any message or document you choose to send us

We also collect non-personal information such as browser type, device, pages visited, and time spent on our website, to help us improve your user experience.

How We Use Your Information

We use your information to:

• Respond to enquiries and provide architectural or Nyumbani catalogue services
• Process plan purchases or customization requests
• Send project updates, design news, or promotional content (only if you opt in)
• Improve our website and client experience
• Maintain business records and comply with legal requirements, We do not sell, rent, or trade your personal information to any third party.

Sharing of Information

We may share your information only when necessary:

• With trusted service providers who help us operate our website, email system, or payment gateway (all under confidentiality obligations)
• With project consultants (such as engineers or contractors) when needed to fulfill your design request
• When required by law or regulatory authority

Data Storage and Security

• Your information is securely stored and accessed only by authorized personnel.
• We implement reasonable administrative, technical, and physical measures to protect against unauthorized access, loss, misuse, or alteration.
• However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking

• Our website may use cookies — small text files stored on your device — to improve navigation and performance.
• You can choose to disable cookies in your browser settings, though some parts of the website may not function properly.

Your Rights

Under Uganda’s Data Protection and Privacy Act, 2019, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for communications
• Object to the processing of your information

To exercise these rights, please contact us at: info@dwellingarch.com

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Links

Our website may include links to external sites (e.g., social media, partner services). We are not responsible for the privacy practices or content of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.
The revised version will be posted on this page with an updated effective date.

Contact Us

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Plot 757 Old Nangabo road - Masooli ,Wakiso – Uganda
📧 info@dwellingarch.com
🌐 www.dwellingarch.com
🌐 www.dwellingarch.com

Applicable to Uganda Residents

The website and services of Darc Group are designed for and intended for visitors and users located in Uganda. Users outside Uganda are advised to use the services responsibly and in accordance with local regulations.